SpinCity44 Terms & Conditions – A Complete Guide to Using Our Platform

Welcome to SpinCity44, an online entertainment and casino platform operating in Malaysia. These Terms & Conditions govern the relationship between SpinCity44 and every user who registers, accesses, or uses any of the services provided by SpinCity44 through our official website at spincity44.app.

By completing the registration process at SpinCity44, you expressly and irrevocably agree to comply with all terms, conditions, rules, and policies contained in this document, including the SpinCity44 Privacy Policy, Responsible Gaming Policy, and any specific bonus terms published from time to time.

If you do not agree with any part of these Terms & Conditions, you are advised not to register or use SpinCity44 services. Continued use of the platform following any amendments to the terms constitutes your acceptance of the revised terms.

To be eligible for a SpinCity44 membership, you must meet all of the following requirements at the time of registration and throughout your membership:

• At least 21 years old on the date of registration.
• Be a Malaysian citizen or permanent resident residing in Malaysia.
• Not listed on any gambling self-exclusion register on any gambling platform.
• Not an employee, contractor, agent, or immediate family member of any SpinCity44 employee or SpinCity44 partner company.
• No prior convictions for fraud or illegal activities related to online gambling.
• Register using your own identity, not on behalf of any third party.

SpinCity44 reserves the right to request proof of eligibility at any time, including copies of your identity card, utility bills, or any other documents deemed necessary to verify your identity and eligibility. Failure to provide the requested documents within 7 days may result in the temporary suspension of your account.

Each eligible individual is only permitted to register and maintain one (1) active account at SpinCity44. Creating multiple accounts — whether using the same or different information — is strictly prohibited and may result in the permanent suspension of all associated accounts, including the forfeiture of all outstanding balances and winnings.

When registering at SpinCity44, you are required to provide truthful, accurate, and complete information, including your full name (as per your identification card), a valid email address, an active Malaysian mobile number, and any other required details. Providing false or misleading information constitutes a serious violation of the SpinCity44 Terms & Conditions.

You are solely responsible for:

• Keeping your SpinCity44 account password confidential at all times.
• Ensuring that no other party accesses or uses your SpinCity44 account.
• Notifying SpinCity44 immediately if you suspect your account has been accessed without authorisation.
• Updating your account information whenever there are any changes.

SpinCity44 shall not be held liable for any losses arising from unauthorized access to your account if such access results from your own negligence in safeguarding your login credentials.

4.1 Deposits

SpinCity44 accepts deposits via the following Malaysian payment methods: DuitNow, Touch 'n Go eWallet (TNG eWallet), GrabPay, Boost, ShopeePay, and FPX via internet banking including Maybank2u and CIMB Clicks. The minimum deposit amount is RM 10 per transaction. Deposits are processed in under 30 seconds once successful payment confirmation is received.

All deposits must be made in Malaysian Ringgit (RM / MYR). SpinCity44 does not accept deposits in foreign currencies. Any taxes or fees charged by your bank or payment service provider are your sole responsibility.

4.2 Withdrawals

To make a withdrawal, you must meet the following requirements:

• Your SpinCity44 account must be fully verified (KYC completed).
• The withdrawal method used must be the same as, or similar to, the method used for the original deposit.
• The minimum withdrawal amount is RM 30 per transaction.
• The maximum withdrawal limit is RM 50,000 per day.
• All applicable rollover requirements must be fulfilled before a withdrawal can be processed.

SpinCity44 will process withdrawals within 5 to 15 minutes for DuitNow and e-wallet methods. Processing times may be longer on public holidays or during periods of high traffic. SpinCity44 reserves the right to request additional identity verification documents before processing withdrawals exceeding RM 10,000.

SpinCity44 offers a variety of bonuses and promotions from time to time, including a Welcome Bonus, daily deposit bonuses, Live Casino cashback, E-Sports bonuses, and seasonal special promotions. Each bonus is subject to specific terms and conditions stated on the relevant promotion page, which forms part of these SpinCity44 Terms & Conditions.

5.1 General Rollover Requirements

• Welcome Bonus (100% up to RM 1,000): Rollover 20x within 7 days.
• Daily Deposit Bonus: Rollover 15x within 5 days.
• Virtual Sports & E-Sports Bonus: Rollover 12x within 7 days.
• Live Casino Cashback: No rollover required — withdrawable immediately.

Rollover is calculated based on total net wagers, not on winnings or losses. Every bet placed — win or lose — counts towards rollover completion, provided the wager includes a balance that incorporates bonus funds. Cancelled, rejected, or refunded bets do not count towards rollover.

5.2 Bonus Restrictions

SpinCity44 reserves the right to void any bonuses and associated winnings if it is found that a bonus was obtained in violation of these terms, including through duplicate registrations, collusion, or system exploitation. Each SpinCity44 account is entitled to each bonus type once only, unless otherwise stated in the relevant promotion terms.

SpinCity44 offers a wide range of game categories including online slots, live baccarat, roulette, blackjack, Virtual Sports (Malaysia Super League, EPL, badminton), E-Sports (MLBB, DOTA 2, Valorant, CS2), and lottery. Each game category has specific rules outlined in the relevant section within the SpinCity44 platform.

For live casino games at SpinCity44, the dealer's decision is final and cannot be disputed. In the event of a technical disruption during an active game session, SpinCity44 reserves the right to void the round and return the bet to your account.

For virtual Sports Betting and e-sports at SpinCity44, official results published by the respective competition organizers are final. SpinCity44 is not responsible for any changes to match results that occur after initial confirmation. Bets that have been accepted and confirmed by the SpinCity44 system cannot be withdrawn by the player.

SpinCity44 is committed to platform integrity and ensuring a fair gaming experience for all members. The following activities are strictly prohibited and may result in immediate account closure without warning and forfeiture of all balances:

• Use of automation software, bots, or any technology that enables automated wagering without human control.
• Colluding with other players to manipulate game outcomes or gain an unfair advantage.
• Exploiting bugs or technical vulnerabilities within the SpinCity44 system to gain a financial advantage.
• Using stolen or unauthorised card details or financial information to make deposits.
• Attempted money laundering or any other illicit financial activity conducted through the SpinCity44 platform.
• Registering a SpinCity44 account using another person's identity or false information.
• Abusing the bonus system in a manner inconsistent with the intent of the promotion.

SpinCity44 employs a sophisticated fraud detection system that monitors all account activity in real time. Should any suspicious activity be detected, SpinCity44 reserves the right to immediately suspend the account in question while conducting an internal investigation.

8.1 Closure by Member

You may close your SpinCity44 account at any time by contacting our customer support team via live chat or email. Before the closure is processed, all pending rollover requirements will be cancelled, and any valid balance (excluding bonus funds that have not met the rollover requirement) will be returned to you via the payment method used for your last deposit.

8.2 Closure by SpinCity44

SpinCity44 reserves the right to close or suspend any account, with or without prior notice, for the following reasons:

• Violation of any section of the SpinCity44 Terms & Conditions.
• Confirmation that the user does not meet the member eligibility requirements.
• Suspicion or evidence of fraudulent activity, money laundering, or other illegal activities.
• A self-exclusion application filed by the member themselves.
• Requirements arising from applicable laws or regulations.

SpinCity44 takes our social responsibility seriously. We believe gambling should be an enjoyable form of entertainment, not a financial burden. To that end, SpinCity44 provides a range of tools and resources to help members maintain control over their gambling habits.

Self-exclusion tools available at SpinCity44 include:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits in your SpinCity44 account settings.
• Loss Limit: Set a maximum amount you are willing to lose within a given period.
• Session Limit: Set a time limit on how long you can play in a single session without interruption.
• Temporary Break: Suspend access to your SpinCity44 account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: A request for permanent self-exclusion from the SpinCity44 platform.

If you believe that you or someone close to you may be experiencing a gambling problem, please reach out to the SpinCity44 support team for guidance and referral to an appropriate support organization. Further information is available on the Responsible Gaming us.

SpinCity44 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the SpinCity44 platform, including but not limited to service interruptions, technical delays, or loss of anticipated profits.

SpinCity44's maximum liability to you under any circumstances is limited to the total amount you have deposited into your SpinCity44 account in the 30 days preceding the relevant claim. SpinCity44 makes no guarantees regarding the continuous or uninterrupted availability of the platform's services at all times.

SpinCity44 collects, processes, and stores your personal data in accordance with the SpinCity44 Privacy Policy, which is available on the Privacy Policy ours. By registering with SpinCity44, you agree to the collection and processing of your personal data as described in that Privacy Policy.

SpinCity44 does not sell, rent, or disclose your personal data to third parties without your consent, except where required by applicable laws or regulations. All data collected is used solely for the purposes of processing transactions, improving SpinCity44's services, and maintaining platform security.

SpinCity44 reserves the right to update, amend, or replace any part of these Terms & Conditions at any time and for any reason. Material amendments will be communicated to you via the registered email on your SpinCity44 account or through an in-platform notification at least 7 days before the changes take effect.

It is your responsibility to review the SpinCity44 Terms & Conditions periodically to ensure you are always aware of the latest version. The most current version of the SpinCity44 Terms & Conditions is always available on our official website. Your continued use of the SpinCity44 platform after any amendments take effect constitutes your acceptance of the revised terms.

Any questions regarding the SpinCity44 Terms & Conditions may be directed to our support team via email at support@spincity44.app or via 24/7 live chat within the platform. We are committed to responding to all enquiries within 2 business days.